A. Terms of Business
All details of terms, prices & descriptions of items offered are current, subject to change without prior notice & replace any previously advertised details

B. Our Guarantee
All medals and badges advertised on this website are originals. We do not - and will not - offer copy or replica items. We offer a comprehensive money back guarantee subject to the below conditions;

1. 1. If you wish to return a medal or badge for whatever reason, you must do so within 7 days of receipt of goods. In return we will give you a full refund on the purchase price. Items that are returned must be in the same condition as sent. If an item is not returned to us within 7 days (14 days overseas) of buyers receipt, then that item will be considered as sold. Note that 'return' postage costs are not refundable.
2. 2. Our guarantee of refund will not apply to goods that have been damaged or tampered with by the client prior to returning them.
3. 3. If a medal we sell is ever subsequently found be renamed, or a copy, then it may be returned at any time for a refund of the purchase price.

C. Grading of Medals and Other Items
Orders, Decorations and Medals were intended to be worn and used. In this regard, most medals show signs of wear to one degree or another. A medal that exhibits signs of wear does not detract materially from the historical significance of the item

In our experience the majority of British medals are usually found in VF condition

We pride ourselves in the ability to grade medals honestly and conservatively, using the below standard;

• EF (Extra Fine): The finest condition a medal can generally be expected to be found in
• GVF (Good Very Fine): With very few blemishes or marks, and or deeply toned
• VF (Very Fine): With surface wear & minor contact marks to the obverse/reverse, and or rim
• GF (Good Fine): Having significant overall wear, edge knocks and or loose suspender
• F (Fine): A medal in generally poor overall defective condition

For books, badges and ribbons we may adhere to other more appropriate grading standards

Medal Ribbons: We endeavour to supply medal ribbons for all of the medals that are listed.. Note however, that ribbons will be variable in quality, size and condition. Should a medal not have a ribbon it will be described as N/R

D. Availability of Goods
This website is designed to show items available for sale or exchange. However it is still possible that an item could be sold during your visit to the web site. In the event that an item has been sold by the time that you place your order, we will inform you by return e-mail

Items are sold on a strictly first come first serve basis against confirmed orders (an inquiry does not constitute an order). We will only hold items on reserve for 7 days pending receipt of payment (10 days for overseas orders)

Send any orders or trade proposals to mark@aberdeenmedals.com

Once a confirmed order has been received the item will be marked as reserved

Once payment has cleared items ordered will be marked as sold, and will be removed from the website within 30 days

E. Payment
Payments are only accepted in British Pounds (£) Sterling and are to be sent payable to Aberdeen Medals at;

Aberdeen Medals
PO Box 12086
Aberdeen
AB16 9AY
United Kingdom

Payment methods can be by;

• Personal Cheque or Bank Draft drawn on a United Kingdom bank
• Bank Transfer
• Credit/Debit Card by Visa or MasterCard
• Credit Card via PayPal

All prices are Net. Under no circumstance will we agree to absorb any bank charges incurred through a collectors choice and method of payment

Credit Cards: All payments by Credit Card are subject to a 2.5 % processing fee, Debit Cards payments are free of surcharge.

Paypal: All payments by PayPal are subject to a 3.75 % processing fee

Layaway Plan: For higher value items collectors can, subject to agreement, be extended a Layaway Plan for a period not extending 60 days

F. Postage and Delivery Charges
All orders are subject to delivery, packing & handling charges

Items are despatched using the services provided by Royal Mail, which are;

1. 1st Class Recorded Delivery(United Kingdom only for items of less then £32 value)
2. Special Delivery(United Kingdom only, with maximum compensation limit of £2500)
3. International Signed For (for rest of the world, with maximum compensation limit of £500 for North America, Australasia, European Union, Hong Kong, Singapore, and £250 for other parts of the world)

Bulky items will be sent by Parcel Force

If collectors wish to have their items despatched by courier then they are obliged to coordinate the shipments through a preferred carrier of their choice

Items will be despatched within 7 days of clearance of payment

G. Import and Customs Procedures
We accept no responsibility for goods detained or refused entry by overseas customs agencies. All items we despatch are correctly marked in conformity with UK postal regulations. It is the responsibility of the collector to advise us of any particular customs requirements that they may have. Any charges incurred by us on items returned to us by an overseas customs or postal agency will be reimbursed in full by the collector concerned.

H. Insurance
We trust & rely on the various delivery systems used to work properly. It must be understood that all items despatched are done so entirely at the collectors own risk. We will of course package items to prevent damage, but in the event of a parcel being lost in transit we will not be held liable for such a loss. Insurance, to the limits quoted by the delivery company involved, is included in our quoted delivery prices (see F above for the prevailing Royal Mail insurance limits).

I. Copyright
All photographs on the web site are the property of Aberdeen Medals and are not to be reproduced without prior permission

J. Confidentiality
Collectors details will never be passed or made available to any third party. All transactions and communications will be treated in strict confidence.

K. Electronic Disclaimer
Due to the complexities of the electronic world regarding this website, we reserve the right to refuse an order sale if there has been an electronic failure in the value of any specific item